Exclusive price for
direct bookings

Privacy Policy Statement Porto Palácio Hotel – Exploração Hoteleira, S. A.

PORTO PALÁCIO HOTEL – EXPLORAÇÃO HOTELEIRA, S. A.

This text constitutes the Privacy Policy Statement of Porto Palácio Hotel – Exploração Hoteleira, S.A., and is also applicable to the captive portal associated with access to the Wifi network provided in partnership with Noniussoft Software e Consultoria Para Telecomunicações, S.A., Taxpayer no: 507297687, with head-office at Rua Engenheiro Frederico Ulrich 2650, 4470-605 Maia. Porto Palácio Hotel – Exploração Hoteleira, S.A. is Porto Palácio Hotel.

This Private Policy applies to Porto Palácio Hotel – Exploração Hoteleira, S.A., Taxpayer no: 501321551, with head-office at Edifício Sonae Capital, Lugar do Espido, Via Norte, 4471-907 Maia.

 

1.Porto Palácio Hotel – Exploração Hoteleira, S.A.

This Privacy Policy explains how Porto Palácio Hotel – Exploração Hoteleira, S.A. and its brands process the Personal Data given to it by its customers or by the data subjects themselves by email or the forms available on the platforms and/or websites managed/subcontracted by Porto Palácio Hotel – Exploração Hoteleira, S.A. and its brands (hereinafter collectively referred to as “Porto Palácio Hotel Website”), as is the case of the captive portal for access to the Wifi network made available by Porto Palácio Hotel in partnership with Noniussoft at Avenida da Boavista, 1289, 4100-130 Porto.

The privacy practices of Porto Palácio Hotel – Exploração Hoteleira, S.A. and the Porto Palácio Hotel Websites comply with the Privacy Policy of Porto Palácio Hotel – Exploração Hoteleira, S.A.. Before giving Personal Data to Porto Palácio Hotel – Exploração Hoteleira, S.A., we recommend that you carefully read this Privacy Policy in view of the different forms of processing your Personal Data. By disclosing their Personal Data, when accessing and using the Porto Palácio Hotel Websites, the Data Subjects accept and authorise the collection, use and disclosure of their Personal Data (information that may identify them), as provided in this Privacy Policy Statement.

The Privacy Policy does not apply to data that may be collected off line from the user, nor to the third party websites to which the Porto Palácio Hotel Websites may be unduly linked.

CONTROLLER

The Personal Data made available here are held by Porto Palácio Hotel – Exploração Hoteleira, S.A., with Tax Identification Number 501321551, with head-office at Edifício Sonae Capital, Lugar do Espido, Via Norte, 4471-907 Maia, and will be processed under its responsibility.

Before giving your Personal Data to Porto Palácio Hotel – Exploração Hoteleira, S.A., you should carefully read this Privacy Policy Statement and confirm your acceptance in the appropriate field.

PROCESSING OF PERSONAL DATA

Legitimate Processing of Your Data

In conducting its business, Porto Palácio Hotel – Exploração Hoteleira, S.A. may send newsletters or advertising by email, for which it must collect personal data (Name, Last Name, Email address, Date of Birth, District and Gender) with the explicit consent of the Data Subjects.

Such data is used with the permission of the Data Subjects for: (i) sending newsletters with news about brands, highlights, invitations to events and, if allowed, (ii) recording the data in a computerised database belonging to Porto Palácio Hotel – Exploração Hoteleira, S.A. for further communications. In these cases, it is up to the Data Subjects to decide whether to consent to the use of their data by Porto Palácio Hotel – Exploração Hoteleira, S.A..

To receive information about the brands and/or to be contacted by Porto Palácio Hotel – Exploração Hoteleira, S.A., the Data Subjects must provide their Personal Data and authorise it to be processed by filling in all the mandatory fields on the applicable forms.

 

Data processed

As the entity responsible for the processing of your personal data, Porto Palácio Hotel – Exploração Hoteleira, S.A. manages and processes the following Personal Data: NAME, SURNAME, GENDER, EMAIL ADDRESS, DISTRICT and DATE OF BIRTH without prejudice to other information that may be requested later for the purposes described in this Privacy Policy Statement.

Porto Palácio Hotel – Exploração Hoteleira, S.A. may also contact the Data Subjects by email for taking part in quizzes. In this context, depending on whether or not the prize is sent by mail, the winners of the contests may be required to provide the following Personal Data:  NAME, SURNAME, GENDER, DATE OF BIRTH, MOBILE PHONE NUMBER, EMAIL, ADDRESS, NUMBER OF IDENTIFICATION DOCUMENT.

The communication available here is intended for persons over the age of 18 years, so in this context, Porto Palácio Hotel – Exploração Hoteleira, S.A. does not voluntarily collect or process on its Websites any information on children. By accessing the Wifi network and providing their data, Users declare that they are 18 years or older, otherwise being prevented from progressing further in the form.

 

Purpose of data processing

The above mentioned Personal Data, provided by the subjects to Porto Palácio Hotel – Exploração Hoteleira, S.A., are processed by it for:

1.Sending the Newsletter;

2.Communicating Quizzes;

3.Sending Prizes;

4.Creating Consumer Profile;

5.Sending commercial information and communications, if requested by the Data Subjects or giving their express consent for this purpose.

 

With the explicit consent of the Data Subjects, Porto Palácio Hotel – Exploração Hoteleira, S.A. may use Personal Data for sending advertising and promotional information and the newsletters of Porto Palácio Hotel – Exploração Hoteleira, S.A..  The Data Subject may at any time withdraw his consent to receiving these advertising communications by clicking on the link that has been sent to him to “Unsubscribe” available in all communications that are sent to him, by sending an email to the Data Protection Officer at dpo@sonaecapital.pt

If the User refuses to give his consent or withdraws his consent, Porto Palácio Hotel – Exploração Hoteleira, S.A. and its brands will be prevented from sending the highlights, invitations to events, news or contests that may interest the former and/or from sending other commercial information on the brands of Porto Palácio Hotel – Exploração Hoteleira, S.A..

In no case will Subjects’ Personal Data be used by Porto Palácio Hotel – Exploração Hoteleira, S.A. for the purpose of sending advertising without the express consent of users.

 

Subcontractors and communication of data to third entities

The Personal Data entrusted to Porto Palácio Hotel – Exploração Hoteleira, S.A. will be processed by Porto Palácio Hotel – Exploração Hoteleira, S.A. staff who are duly authorized to process such data in the exercise of their functions, and are functionally and contractually obliged to do so in accordance with the law and this Privacy Policy.

Notwithstanding, the Personal Data may also be processed by subcontracted entities of Porto Palácio Hotel – Exploração Hoteleira, S.A., which will process such data according to the instructions of Porto Palácio Hotel – Exploração Hoteleira, S.A. and on its behalf, for example, for the purposes of sending newsletters and managing databases.

Porto Palácio Hotel – Exploração Hoteleira, S.A. requires subcontractors to comply with a set of obligations, including those concerning the adequate protection of Personal Data, ensuring the use of appropriate technical and organizational measures to guarantee its security and confidentiality, as well as the prohibition on the use of such data for any purpose other than that mentioned and accepted by the Data Subjects.

In addition to the above entities, when required by applicable legal provisions, Personal Data may be given to judicial or police authorities or any authorities that may legitimately receive them under the legal terms. Your Personal Data may be communicated to such administrative and judicial entities in the context of proceedings for breach of the general conditions of use of the Porto Palácio Hotel – Exploração Hoteleira, S.A. Websites to determine civil, administrative or criminal liability.

 

Processing conditions

As the entity responsible for processing the personal data, Porto Palácio Hotel – Exploração Hoteleira, S.A.. complies with all applicable legal provisions on the processing of the data collected by it. Porto Palácio Hotel – Exploração Hoteleira, S.A. guarantees the quality, accuracy, integrity and confidentiality of the data entrusted to it, as well as the legitimacy of processing such data in the legal terms, namely the lawfulness, security and confidentiality of processing, not using the personal data for purposes other than those stated at the time of collection, unless expressly agreed to by the data subject, and the retention of the data for no longer than is necessary for the purpose for which the data were collected or for which they are further processed.

Porto Palácio Hotel – Exploração Hoteleira, S.A. has adequate technical and organisational measures to protect the personal data of Data Subjects of Porto Palácio Hotel – Exploração Hoteleira, S.A. against accidental or unlawful destruction, accidental loss, unauthorised change, disclosure and/or access.  Porto Palácio Hotel – Exploração Hoteleira, S.A. uses appropriate systems and procedures to protect and safeguard the integrity of the Personal Data provided to it, namely organizational, technical and physical security restrictions to access servers, prevent access of unauthorised persons, clean desk policies, functional separation of data, restricted access to the facilities, and only authorized employees can access personal data during the performance of their work and for the purposes specified herein.  Without prejudice, and to the maximum extent permitted by Law, Porto Palácio Hotel – Exploração Hoteleira, S.A. shall not be liable for attacks or any unlawful acts of third parties.

RETENTION OF THE DATA

Under the law in force, Porto Palácio Hotel – Exploração Hoteleira, S.A. will only process the Personal Data for the period required for the processing of such data.  At the end of the retention period, the data will be deleted or anonymised in order not to be identified.

For the purpose of sending newsletters, the Users’ data will be anonymised in a way that does not allow to identify the subjects and for that reason they will be retained indefinitely.

RIGHTS OF THE DATA SUBJECTS

Porto Palácio Hotel – Exploração Hoteleira, S.A. ensures the fulfilment of all rights legally established of the Data Subjects, namely the right to obtain confirmation that their data are being processed and all information related to the processing, to know the source of the data, the recipients or groups of recipients to whom the Personal Data has been or will be disclosed, and the expected period of retention of their Personal Data.  Porto Palácio Hotel – Exploração Hoteleira, S.A. also guarantees the exercise of rights of access, opposition and/or limitation on processing, withdrawal of the consent, portability, as well as the possible update, rectification or elimination of the personal data by the subject.

Porto Palácio Hotel – Exploração Hoteleira, S.A. will allow Data Subjects to exercise at any time their rights in accordance with the applicable legislation, by contacting Porto Palácio Hotel – Exploração Hoteleira, S.A. in writing.

Porto Palácio Hotel – Exploração Hoteleira, S.A. has a Data Protection Officer who can be contacted to answer questions, provide information, resolve any issue or satisfy any request for the exercise of rights or any other regarding the Processing of Personal Data by Porto Palácio Hotel – Exploração Hoteleira, S.A..

The Data Protection Officer may be contacted through the following channels, which may also be used for clarifications and to answer any questions related to this Privacy Policy Statement:

Email: dpo@sonaecapital.pt

Telephone: +351 22 956 15 38

The legitimate requests of the Data Subjects will be fulfilled by Porto Palácio Hotel – Exploração Hoteleira, S.A. within thirty days. This period may be extended for thirty days more, if absolutely necessary and by sending prior justification.

Porto Palácio Hotel – Exploração Hoteleira, S.A. processes the Personal Data of the Data Subjects in accordance with the requirements of the legislation in force.  Without prejudice, if a user finds that Porto Palácio Hotel – Exploração Hoteleira, S.A. does not comply with the legislation or does not respect his rights, the Data Subject may submit a complaint to the National Data Protection Committee.

ACCEPTANCE OF THE PRIVACY POLICY STATEMENT

Porto Palácio Hotel – Exploração Hoteleira, S.A. is governed by the legislation in force and is bound by this Privacy Policy.

Notwithstanding, Porto Palácio Hotel – Exploração Hoteleira, S.A. reserves the right to change its Privacy Policy without prior notice. Any changes to the Privacy Policy will be published in the data collection portal or on the website https://www.shotelscollection.com/shotels-collection/politica-privacidade/ and regular consultation of this document is advised.  The published version is currently in force.

If you do not agree with this Privacy Policy, please do not provide your personal data.  However, we caution that the use of the services provided, namely access to the Wifi network, is constrained by the provision of your Personal Registration Data and others, without which it will not be possible to fully benefit from the services provided by Porto Palácio Hotel – Exploração Hoteleira, S.A..

More detailed information on the protection of personal data may be obtained by consulting the applicable legislation, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and applicable national legislation.

 

 

Last updated: 26 June 2019