Exclusive price for
direct bookings

RAL – Alternative Consumer Dispute Resolution

In case of conflict of consumption of low economic value, under the terms provided by law, the consumer may resort to express option to the following entities Alternative Consumer Dispute Resolution.

ENTITIES ALTERNATIVE CONSUMER DISPUTE RESOLUTION

National Center for Information and Arbitration of Consumer Conflicts, located at Rua D. Afonso Henriques, 1, 4700-030 Braga, with the website: www.cniacc.pt


Algarve Consumer Conflict Information, Mediation and Arbitration Center, located at the Ninho de Empresas Building, Estrada da Penha, 3rd floor, room 26, 8005-131 Faro, with the website: www.consumidoronline.pt


Arbitration Center for Consumer Conflicts of the District of Coimbra, located at Avenida Fernão Magalhães, 240, 1.º, 3000-172 Coimbra, with the website: www.centrodearbitragemdecoimbra.com


Lisbon Consumer Conflict Arbitration Center, located at Rua dos Douradores, 116, 2nd, 1100-207 Lisbon, with the website: www.centroarbitragemlisboa.pt


Porto Consumption and Arbitration Information Center, located at Rua Damião de Góis, 31, Shop 6, 4050-225 Porto, with the website: www.cicap.pt


Vale do Ave Consumer Conflict Arbitration Center / Arbitral Tribunal, located at Rua Capitão Alfredo Guimarães, 1, 4800-019 Guimarães, with the website: www.triave.pt


Consumption Information, Mediation and Arbitration Center (Arbitration Court of Consumption), located at Rua D Afonso Henriques, No. 1 (Ed. Parish Council of Sé), 4700-030 Braga, and at Avenida Rocha Paris, n. 103 (Vila Rosa Building), 4900-394 Viana do Castelo, with the website: www.ciab.pt


Madeira Consumer Conflict Arbitration Center, located at Rua Direita nº. 27, 1st Floor, 9050-405 Funchal, with the website www.madeira.gov.pt/cacc


Arbitration Center of the Autonomous University of Lisbon, located at Rua de Santa Marta nº. 43 E, 1º C – 1150-293 Lisboa, with the website: http://arbitragem.autonoma.pt